Stop counting hundreds of photos. We digitize every photo you can mail.
Transfer your photos today and protect them for a lifetime.
We don't charge per photo, we scan everything you can fit in the prepaid box.
Absolutely Guaranteed. Every time. Any reason. Or we’ll make it right. Just reply to the order email and we will offer a refund immediately.
See our
refund policy
for more information.
We send you a prepaid package to mail in your photos. Place every photo you can fit into our prepaid and insured package. Drop it off at a post office or get it picked up right from your door.
Your scanned photos are uploaded to our Cloud Vault Backup and a free USB flash drive.
Your original photos are mailed back to you. Enjoy unlimited downloads of your photos from the Cloud, with no expiration date! Breathe a sigh of relief knowing they're protected for decades.
PhotoPanda has scanned and protected 1,657,618 photos for thousands of families.
We donate a portion of our monthly profit for continuing environmental protection and wildlife preservation.
The non-flat rate packaging we use is 100% paper, recycled cardboard, and recycled bubble wrap.
Say goodbye to fading, yellowing, and other deterioration! PhotoPanda uses several Artificial Intelligence algorithms to fix this damage in the digital copy. We show the magic first hand by placing the Original and Enhanced copies side-by-side. You can decide which version you like best.
You only need to send your photos as big face-up stacks. Some photos might be sent sideways, others might be upside down. PhotoPanda automatically rotates your photos 99.9% of the time!
You can always access your digitized photos in our Cloud Vault Backup: a secure online home for your photos. You get unlimited free downloads and protection built by data experts to keep your photos safe. Your photos in our vault will be preserved for 30+ years. Available on every device, forever.
Other photo digitizing companies send your photos abroad to take advantage of inexpensive labor. We're based in California and can guarantee faster turnaround times.
PhotoPanda will send you the prepaid box, materials, and instructions for you to safely send in your photos.
We appreciate every single person who has picked PhotoPanda to archive their history, and want to thank them for their support.
wonderful experience ! the team was kind and helpful ! the boxes were carefully packaged ! the scans are perfect , we got them on an online cloud but we also received them on an adorable wooden usb drive ! im happy we chose photopanda :)
This was an easy process. The company was kind and accommodating when I wanted to change the return address. Will recommend and will use again.
I didn’t know what to expect, so I thought I’d try a small box as a tester. I’m blown away by the quality of the photos that were sent back - not only do they send the regular scanned version, but they also send the enhanced version - which is definitely much better quality than the old original photos I sent! I’m about to order another big box so I can empty out the boxes of photos and albums I’ve been moving around from place to place for 20 years. Happy to have these saved on my computer - looking better than they ever did! Also - the customer service is prompt and overall excellent! A++
Great and quick service, very satisfied
We like to to give back wherever we can. PhotoPanda offers 10% discounts to those who support others in the United States.
We estimate how many photos fit based on the most common photo size of 4 x 6 inches. However we will scan any photo you mail us, as long as it is within these dimensions:
We do our best to scan whatever is included in the package. VHS Tapes / Cassettes are COMING SOON! Here are a few examples of things we scan frequently:
Regardless of the content, please ensure your media is ready for scanning. This
means removing
staples,
sticky notes, plastic coverings, and ensuring each item is flat.
If your media is too
difficult
to scan,
we will refund you and send your package back.
We do not scan the following items:
Currently no. We are working on a new service to digitize VHS tapes. If you're interested, please click here to let us know.
Yes, with all of our services we return your photos for free after scanning.
These are the steps we take to make excellent digital archives of your photos:
No, each photo must be sent individually. This usually means you will need to remove the photos from the album or scrapbook before sending them in.
Customers purchasing the Tremendous Trunk or Cavernous Crate services can gather the corresponding box from your local US Post Office for free.
All smaller services must use the box we provide.
Tremendous Trunk is equivalent to the USPS Flat Rate Medium box.
Cavernous Crates is equivalent to x2 USPS Flat Rate Large boxes.
Please contact our lovely support team at
[email protected] after purchase so we can send you a free prepaid shipping label to print out and attach.
Yes, for any of our packages you're welcome to put groups of photos in bags or envelopes with a title. We preserve those groupings digitally. Groups will be ignored unless they follow these two rules:
We do not guarantee the order of photos within groups. We will reorganize the photos inside groups based on size.
No, we cannot guarantee the order of your photos will be kept. Photos are often mixed
around when
mailing, and we split groups of photos between machines and technicians. Photos are also reordered based on size.
If your photos are the same size and bundled tightly together they will likely stay in order.
By focusing our energy on bulk photo scanning we can keep prices as low as possible for those who
just want a treasure trove of their memories.
There is really no limit. As long as the photos fit into the package we send you. We don't charge per photo.
If the box you choose isn't the right size, just contact us and we will upgrade your order. You only pay the difference in price, no fees or reship costs!
Your purchase is good for one year or 365 days. Please be sure to send your photos using the provided package by that time. After a year has elapsed we are not able to refund your order.
There are two key components to our affordable services.
First, we have a large window
for scanning turnaround time. While most orders are done and shipped back within 10 business days, we quote
up to 6 weeks to protect ourselves from a large influx of orders.
Second, our machines and scanning process are
outfitted with the latest automation tech known to this industry. PhotoPanda contracts software engineers to build custom
pipelines unique to PhotoPanda, ensuring the
process is as streamlined as possible.
We serve anywhere within the United States and its territories. This includes American Samoa, Guam, Commonwealth of Puerto Rico, US Virgin Islands, Commonwealth of Northern Marina Islands, and Wake Island Atoll.
Of course! Please contact us at [email protected] with your order number. We can change the address we send the photos back to, or dispose of them entirely for you.
PhotoPanda offers a complete money-back guarantee. If you are unsatisfied for any reason, we would love to hear why. Please contact us at [email protected] and we will refund you immediately. Click here to read our full refund policy.
Our Forever Online Cloud Vault Backup is free forever. We can guarantee a minimum of 30 years, but intend to keep backups for many more decades after.
Our automatic image rotation is good, but like all automation it's not a one size fits
all. We expect about 99%
of your photos will be correctly rotated if they are sent to us completely jumbled.
If this is not acceptable, please ensure your photos are rotated correctly before sending them to us.
We include (1) one USB drive with every paid service (our Free Welcome Kit does not
include a USB).
Additional USB drives
can be purchased for $12 each. We will include these extra USBs with your most recent scanning
order.
If your order has already been shipped back to you, we will send the USBs separately.
For
other
options, please reach out to us directly.
This depends on the number of photos. We have USBs ranging from 16GB to 128GB and will choose the most appropriate size for your photo collection.
The only photo our technicians see is the one on the very top, as they move your photos from the shipping box to the scanning machine. In addition, your Cloud Vault backup link is encrypted, and private to you and you only.
Check out our tips page for more details about our mailing and scanning process.
At PhotoPanda, we're a small team of professionals dedicated to our craft. Combined we have decades of experience at photo digitizing, expert customer relations, and community service.
PhotoPanda Digitizing Technician
Claire Wilson is a Digitizing Technician at Temecula, California-based company called PhotoPanda. Claire’s interest in the field of scanning has developed over the course of her career. She has used her graphics editing skills to teach others about photography and how to scan photos.
In her free time, Claire enjoys reading science fiction novels and cooking French food.
PhotoPanda Digitizing Technician
Denise Milligan is a Digitizing Technician at PhotoPanda. She’s introverted, detail oriented and kind. Denise is also very sincere and she always delivers what’s promised as per PhotoPanda’s mission statement “Preserving what’s precious”. She is currently happily married to an accountant at Oracle.
PhotoPanda Marketing
James is a highly experienced Marketing Director with over 6 years of experience in developing and executing successful marketing campaigns. They have a proven track record of leading teams and overseeing all aspects of a company’s marketing efforts, including market research, product launches, and advertising campaigns. With a combination of creative vision, analytical skills, and business acumen, James is confident in their ability to make a significant impact on any team.
PhotoPanda Lead Support
Janet has led support for a large-scale photo scanning company for over 5 years. She started out as a customer service representative and was quickly promoted to supervisor. She has had the same role ever since, but now leads her team in providing support for all of their customers.
Janet is also a very kind person with leadership skills that are proven by her selection as leader of her team.
Logistics Manager
Joseph Medeiros is a hardworking, detail-oriented individual who has an array of skills. He enjoys tinkering around on cars and working with his hands. Joseph has a proven track record of effectively coordinating and supervising the movement of goods, ensuring timely and cost-effective deliveries, and maintaining high standards of quality and customer satisfaction.
Social Media and Advertising
Katherine Langan is a social media and advertising enthusiast with a passion for Netflix, baking, volunteerism and fitness. As an accountant by trade, Katherine brings professional organization to PhotoPanda’s social media and helps them to target the right audience. With over 6 years of experience in communications and marketing strategy at Fortune 500 companies.
Transfer your photos today and protect them for a lifetime.
