We Scan Lots of Photos to Digital.

Send us every photo you can mail. We'll scan, enhance, and preserve your pictures forever. Our safe and reliable process is engineered for timeless memories and is completely free to try.

Over 1.5 Million Photos Scanned

The Bear Necessities

3 Step Photo Scanning

  1. 1

    Mail as many photos as you can.

    We provide a prepaid, insured package for your photos. Simply fill it up and drop it at the post office or schedule a home pickup.

  2. 2

    We carefully scan every photo inside.

    Your scanned photos are then uploaded to our Cloud Vault Backup and a free USB flash drive.

  3. 3

    Enjoy unlimited digital access.

    Receive your original photos back by mail and enjoy endless, protected downloads from the Cloud, safeguarded for decades.

All-You-Can-Eat Digitizing

One Price, No Surprises: Fill up the prepaid box with as many photos as you can. We don't charge per photo.

  • Scanned photos are stored on a complimentary USB flash drive.
  • Enjoy unlimited free downloads to any device.
  • Free & Safe Shipping with insurance for total peace of mind.
  • Free Two-Sided / Reverse Side scanning.
Photo scanning by the box

Secure Shipping & Satisfaction

We're committed to the safety of your cherished photos, and your satisfaction.

  • Flawless record of safeguarding every photo and box in transit.
  • Real-time Updates and notifications throughout the process.
  • 100% Satisfaction Guarantee.

With the country's best customer service, we promise complete satisfaction or your money back. Every time. Any reason. Absolutely guaranteed. See our refund policy for more information.

Photo scanning by the box

All Our Features

The PhotoPanda Difference

Smart Enhancement

Say goodbye to fading and yellowing with PhotoPanda's AI-enhancements. Compare the Original and Enhanced versions side-by-side and choose your favorite.

AI Enhancement Example image showing quality improvement

Automatic Photo Rotation

You only need to send your photos as big face-up stacks. Some photos might be sent sideways, others might be upside down. PhotoPanda automatically rotates your photos!

AI Enhancement Example image showing quality improvement

Protected in the Cloud

Access your photos anytime in our secure Cloud Vault Backup. Enjoy unlimited downloads and expert-built protection, ensuring your photos are accessible for 30+ years on any device.

The PhotoPanda Cloud Vault Backup, data center protecting your photos

Based In The USA

Other photo digitizing companies send your photos abroad to take advantage of inexpensive labor. We're based in California and can guarantee faster turnaround times.

Based in the USA

Buy Now

Choose Your Package

PhotoPanda will send you the prepaid box, materials, and instructions for you to safely send in your photos.

How many photos do you have?

If you're not sure, just give us your best guess.

Small Starter

No credit card required.
$0
  • 5x7" package.
  • This photo count is an estimate. On average, people fit about 40 4x6" photos inside this package. PhotoPanda does not guarantee a minimum, the exact number of photos scanned will be whatever you're able to fit inside.

  • We will scan any photo you mail us, as long as it is within these dimensions:

    • Minimum: 2 x 3 inches
    • Maximum: 4x6" inches, 0.5mm thick
  • Returning Your Photos

  • Most orders are completed within 10 business days. During busy periods we may need up to 6 weeks to complete your order.

  • Unlimited free photo downloads, forever.
  • Originals are shipped back to you.
Photo Handling
Add-ons & Extras

Subtotal

$0
Secure, fully refundable payments with Stripe. By clicking "Buy Now", you agree to our Terms of Service.

We've preserved
1,815,586
photos for thousands of families.

We appreciate every single person who has picked PhotoPanda to archive their history, and want to thank them for their support.

Happy family enjoying their digital photos

A Choice You Can Feel Good About

Read more about our dedication to sustainability.

You're In Good Company

Our Reviews

Leave a review ➜

Douglas

Verified Buyer

5/5

Excellent service! Fast and careful! Thanks for preserving our memories!

PhotoPanda Team Reply:

Hi Douglas, We're overjoyed to hear that you're pleased with our service! Helping to preserve your precious memories is our ultimate goal. Thank you for taking the time to share your positive experience. We look forward to assisting you again in the future. Warm Regards, The PhotoPanda Team

Gail T

Verified Buyer

4/5

PhotoPanda’s customer service was impressive. I was kept informed every step for the way. I was surprised how small the box was for the number of photos it said it would hold, but I got them in there! It was a tight squeeze. The quality of the digital photos was great. The box holing the zip-drive and the zip-drive itself are also high quality. I would definitely recommend PhotoPanda.

PhotoPanda Team Reply:

Dear Gail T, Thank you for taking the time to leave us such a wonderful review. We're thrilled that you're pleased with our service and the quality of the digital photos. We appreciate your feedback on the box size too. We are always looking for ways to improve. We're grateful for your recommendation and look forward to helping you preserve more of your precious memories in the future. Best Regards, The PhotoPanda Team

Carol

Verified Buyer

5/5

I am very pleased with the quality of the scanned photos and how quickly the turn around was. I tried the Free package first. Now I am ready to send all my photos! My kids are thrilled to have the link and the thumb drive! I am always skeptical to use companies I find on the internet so I made copies of all the photos before sending them. Thank you!

PhotoPanda Team Reply:

Hello Carol, It's great to know that both you and your children are delighted with the quality of our scans and our efficient delivery. We deeply value the confidence you've placed in us and are committed to treating your cherished memories with the highest regard. We eagerly await the chance to assist with your remaining photos. Should you require any support along the way, don't hesitate to contact us. Thanks for entrusting PhotoPanda with your invaluable moments! Warm wishes, The PhotoPanda Team

OnDaRoad

5/5

They did a great job. I didn’t read how to fill my box till after I had filled it and then had to redo .. so recommend reading those instructions first. Very happy with the results, the time frame and that they did the backs of pics that had writing on the back. I will definitely use again.

PhotoPanda Team Reply:

Hello OnDaRoad, Thank you for the wonderful review! We appreciate your suggestion to future customers about reading the instructions first. We're thrilled to hear that you're happy with our service, and that you valued us capturing the writings on the back of your pictures. Thanks again and we look forward to preserving your precious moments in the future! Best, The PhotoPanda Team

Tim D Tyler

Verified Buyer

5/5

Wonderful service – NO ONE has an excuse to delay getting important photo prints scanned now!

PhotoPanda Team Reply:

Hello Tim D Tyler, Thank you so much for your wonderful review! You are absolutely right, preserving precious memories has never been easier. We're thrilled that you've enjoyed our service and we look forward to helping you save more memories in the future. Best regards, The PhotoPanda Team

Donna

Verified Buyer

5/5

Service was great, was kept informed during entire process. Will definitely use again

PhotoPanda Team Reply:

Hi Donna, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our photo digitization process. It's fantastic to know that our communication hits the mark. We're looking forward to serving you again in the future. Best Wishes, The PhotoPanda Team

Paula W

Verified Buyer

5/5

Thanks for prompt processing and stellar customer service. I plan to send all my scanning orders to you to preserve delicate photos through out the year.

PhotoPanda Team Reply:

Hi Paula W, We're thrilled to hear about your positive experience with our service and are grateful for your intention to continue using PhotoPanda for your photo scanning needs. Thank you so much for your kind words, especially about our customer service. Do remember, we're here to help you preserve what's precious throughout the year! Best wishes, The PhotoPanda Team

Are my photos ready for scanning?

Check out our requirements page for more details about our mailing and scanning process.

Photo Requirements ➜

Our Team

At PhotoPanda, we're a small team of professionals dedicated to our craft. Combined we have decades of experience at photo digitizing, expert customer relations, and community service.

Claire Wilson

Claire Wilson

PhotoPanda Digitizing Technician

Denise Milligan

Denise Milligan

PhotoPanda Digitizing Technician

James Leroy

James Leroy

PhotoPanda Marketing

Janet Carson

Janet Carson

PhotoPanda Lead Support

Lloyd Harris

Lloyd Harris

PhotoPanda Support

Quinn Casey

Quinn Casey

PhotoPanda Logistics and Development

Hero Discounts

We like to to give back wherever we can. PhotoPanda offers 10% discounts to those who support others in the United States.

Happy family enjoying their digital photos

Frequently Asked Questions

FAQs

Photos

Please see our Photo Requirements page for a full list of mandatory requirements your photos must meet in order to be scanned.

Do you digitize VHS tapes or cassettes?

Currently no. We are working on a new service to digitize VHS tapes. If you're interested, please click here to let us know.

Scanning Process

Are my photos returned to me?

Yes, with all of our services we return your photos for free after scanning.

What does the whole process look like?

These are the steps we take to make excellent digital archives of your photos:

  1. You pay a flat rate for one of our prepaid Mail-In packages.
  2. We will send this package to your address.
  3. Place as many photos you can fit into the package.
  4. Take the box to the US Post Office or have it picked up for free.
  5. We receive your photos and confirm over email that they arrived safely.
  6. Scanning will take between 2-20 business days. This large window helps us when things get busy, but most orders are completed within 5 business days.
  7. We send you a link to your photos in the Cloud. Your photos are shipped back to you.
My photos are in albums or scrapbooks. Can I send these in as-is?

No, each photo must be sent individually. This usually means you will need to remove the photos from the album or scrapbook before sending them in.

Can I use my own custom box?

Customers purchasing the Tremendous Trunk or Cavernous Crate services can gather the corresponding box from your local US Post Office for free.

All smaller services must use the box we provide.

Tremendous Trunk is equivalent to the USPS Flat Rate Medium box.
Cavernous Crates is equivalent to x2 USPS Flat Rate Large boxes.

Please contact our lovely support team at [email protected] after purchase so we can send you a free prepaid shipping label to print out and attach.

Do you preserve the order of my photos?

No, we cannot guarantee the order of your photos will be kept. Photos are often mixed around when mailing, and we split groups of photos between machines and technicians. Photos are also reordered based on size.

If your photos are the same size and bundled tightly together they will likely stay in order.

By focusing our energy on bulk photo scanning we can keep prices as low as possible for those who just want a treasure trove of their memories.

Is there really no limit to how many photos I get scanned?

There is really no limit. As long as the photos fit into the package we send you. We don't charge per photo.

Purchases and Refunds

What if I choose a box that is too small for all my photos?

If the box you choose isn't the right size, you can upgrade from your Order Status page or contact us and we will assist you. You only pay the difference in price, no fees or reshipping costs.

How much time do I have to send my photos after purchasing?

Your purchase is good for one year or 365 days. Please be sure to send your photos using the provided package by that time. After a year has elapsed we are not able to refund your order.

How does PhotoPanda keep prices low while being based in the US?

First, we have a large window for scanning turnaround time. While most orders are done and shipped back within 15 business days, we quote up to 6 weeks for flexibility.

Second, we ask that our customers do the preparation of their photos. Sorting and removing photos from albums and scrapbooks is a tedious task, but it allows us to keep our prices low.

Lastly, our machines and scanning process are outfitted with the latest automation tech known to this industry. PhotoPanda contracts software engineers to build custom pipelines unique to PhotoPanda, ensuring the process is as streamlined as possible.

Do I need to add a label to my package?

The package we have sent you is prepared with a free shipping label. We use this label throughout our process (not just in shipping) to keep track of your photos and to give you updates along the way.

Do I have to go to the Post Office?

No, the USPS will pick up your photos right from your doorstep for free! Go to https://usps.com/pickup/ to schedule a pickup at your convenience. The package type is “Returns”. Please only do this if you can hand it to your mail carrier directly, or if you feel comfortable leaving the package outside your front door for several hours. If your photos are in an envelope or small box it may fit inside your mailbox. Some UPS Stores or Postal Annexes also take USPS packages.

What countries do you serve?

We serve anywhere within the United States and its territories. This includes American Samoa, Guam, Commonwealth of Puerto Rico, US Virgin Islands, Commonwealth of Northern Marina Islands, and Wake Island Atoll.

Can I change my return address?

Of course! Please visit your order status page sent by email, or contact us at [email protected] with your order number. We can change the address we send the photos back to, or dispose of them entirely for you.

What is your return policy?

PhotoPanda offers a complete money-back guarantee. If you are unsatisfied for any reason, we would love to hear why. Please contact us at [email protected] and we will refund you immediately. Click here to read our full refund policy.

Add-Ons

How long do I get Cloud Vault backup for my digital photos?

Our Forever Online Cloud Vault Backup is free forever. We can guarantee a minimum of 30 years, but intend to keep backups for many more decades after.

How effective is automatic image rotation?

Our automatic image rotation is good, but like all automation it's not a one size fits all. We expect about 99% of your photos will be correctly rotated if they are sent to us completely jumbled.

How many USB drives are included with my order?

We include (1) one USB drive with every paid service. Additional USB drives can be purchased on our website.

What is the size of the USB drive?

This depends on the number of photos. We have USBs ranging from 16GB to 128GB and will choose the most appropriate size for your photo collection.

What about the privacy of my photos?

The only photo our technicians see is the one on the very top, as they move your photos from the shipping box to the scanning machine. In addition, your Cloud Vault backup link is encrypted, and private to you and you only.

Get Scanning Discounts By Email

We occasionally send scanning discount codes by email. If you're interested in receiving these discount codes, please sign up using the form below!

Let’s preserve what's precious.

Transfer your photos today and protect them for a lifetime.